• Home
• Products and Services
• Local Gov
• Support
• Services
• FAQ
• Forms 101
• Checklist
• Designing Forms
• Latest Release
• Professional Services
• Initiatives
• Partners
• Developer Club

Services

Software Support - Gold

Recommended for customers with critical live systems who need a response to high priority calls within 2 hours. In addition to help desk support this also includes software subscriptions to provide software upgrades. This is an annual contract.

Software Support - Silver

Recommended for customers with live systems who need a response to high priority calls within 4 hours. In addition to help desk support this also includes software subscriptions to provide software upgrades. This is an annual contract.

Technical Support - Bronze

Recommended for developers using the Developer Kit, who have not purchased a Mandoforms Server. Provides 5 support incidents. Unused incidents expire after 12 months.

Solutions Support

Recommended for customers who have a customised Mandoforms solution provided by Mandoforms Professional Services. Based on Software Support, this is an annual contract.